I purchased a used vehicle from Brewster Ford on March 22. I have to say the entire experience was very pleasant. I had been communicating with Kevin Panepinto via email about interest in a couple of their vehicle. I made an appointment to come in an do a test drive. Kevin was very helpful. After driving the vehicle I came for I saw another I was interested. Drove that and made an offer. Kevin was able to get me into the car I within the budget I had set for myself. Kevin did not pressure me at any point but was truly helpful. When it came time to purchase, everything was taken care of from registration, plate transfer, financing. We were in an out in no time. The folks at Brewster Ford made the entire process painless, gave me a good price on the vehicle I wanted and a good value for my trade in. My wife and I were very happy with the service we received and look forward to working with them in the future.
An enjoyable undertaking. This time around I researched Dealerships in my area and decided to give Brewster Ford a try based on the favorable reviews from other customers. I had the serendipitous good fortune of meeting Brad Stans who quickly dispelled any apprehension I felt in dealing with a car salesman. Brad listened to me, he answered my many questions, he addressed my concerns, he responded promptly to my emails and most importantly he helped me find a great vehicle that I am extremely happy with. It was an absolute pleasure to work with Brad Stans. He posses exceptional customer service skills which he executes with perfect integrity. Throughout the entire process I never had a moment of uneasiness or misgiving regarding Ford.
Brad Stans is a most helpful Salesman, Friendly and polite. O would recommend Brewster Ford and buy from them again in the future.
This was my first time buying a new car and it could not have been a better experience. Right from the get go, Landon and the other staff of Brewster Ford were very helpful. I never felt pushed into making a deal and was informed every step of the way. There are a couple of standout things that made me really respect my experience. Firstly, the day after I committed to buying the car and was still going through the paperwork Landon was on his day off. This did not stop him from corresponding with me all day on important information and he worked with his fellow staff members who were at the dealership to get things done. Also, since I am a young adult and unfamiliar with signing contacts and proofing everything, Landon reminded me to read everything I was signing twice and to check all the fine print so that I would not make a mistake or become the victim of an oversight. Once the paperwork was taken care of my car was quickly prepped for me to drive it off the lot. Overall m
y experience with this dealer was great and my sales representative was on point!
Brewster Ford is worth traveling to no matter where you live. Their staff and company ownership takes great pride in establishing customer relationships. To do this they have always provided the best in sales, service and satisfaction. I highly recommend considering them when you're ready to join the family. They won't let you down.
After shopping for a vehicle for 2.5 months, we found the Ford Escape we were looking to buy with The Ultimate Sales Professional,extremely knowledgeable and courteous and helped us through the sales process. Morande Ford, McMahon Ford & Branford Ford all have good saleman, but I would say that Brad Stans was the best Salesman. He listened to our concerns, very patient and couldn't be more friendly.We purchased our immaculate vehicle today 2/22/14 Thanks to Brad had our vehicle detailed and ready to go for us. Thank you very much Brad! Amazing customer professionalism exhibited by Brad- Courteous, Professional, Friendly, helpful, patient, trustworthy, responsive, cooperative.
Thank You Brad!
I just Leased a Focus Se from Brewster Ford, and I Love it. Besides loving the car, the whole experience was excellent- I didn't deal with the usual pushy salespeople who think they know better than I do about is what I seem to run into at every other dealership. I worked with Brad, and he was extremely helpful in listening to what I wanted and finding me the right car. It's sporty and fun, with some power and a whole bunch of "extras" that I didn't have to compromise at all, and everyone was extremely friendly- two things that I don't typically expect when buying or leasing a new car. I've driven a Toyota ever since I got my first car, but after the experience here, I may be sticking with Fords.
Excellent Customer Service and Great to work with, I am a loyal customer who will keep going back. They are Friendly, helpful and a customer will always have a positive experience. The Manager Rick always gives me a great price on my trade and is a Great Guy!! Salesman Kevin was Knowledgeable and helpful in all areas of the transaction
And Thanks for beinng as dedicated as you have, I'll be honest say I've reached out to several dealers in the area. You're the onlyone who has followed up and tried to help us out. One way or another, we're purchasing a vehicle from you.
I was very satisfied with our Fourth Purchase from Brewster Ford. Our Sales Rep Gregg St JOhn is topnotch. He is extremely knowledgeable and accomodating. The process is quick and the people are friendly and they are extremely organized. I have recommended Brewsterford to family and Friends and will continue to do so in the future. You always feel welcomed there. We have been loyal customers since 2006 and fully intend on making future purchases at Brewster Ford.
I Recently purchased a vehicle from Brewster Ford and I am very happy with their service. I am a returning customer and have always had great experience. They are always courteous and very knoledgeable about the vehicles.
not much to say except sales department was very knowlegeable about everything
Paul made the whole buying experience great and went above and beyond to make sure I was completely satisfied. He is an asset to the dealership.
I trust my salesman Gregg St John and Brewster Ford I have bought my last 5 cars from them and also atleast 4 that my family has bought. Great bunch of guys a Brewster Ford
My compliments to Pete, Sales Associate, he was totally professional throughout the entire purchase process and to Rick the Manager who sold me my first Ford at Brewster Ford. A Great Dealership!!!!
My Salesman Pete Was very knowledgeable and a pleasure to deal with. I like this vehicle however, the exhaust system could be Improved upon.
We traveled from Brooklyn to Brewster to find a no-nonsense dealership. Gary Voorhees and the Team absolutely fit the bill. we got the car we wanted-- a Ford Fiesta -- at the price we wanted, with no pressure or upselling. If you live in NYC and you'd like an alternative yo our local Ford Dealerships, taking the Metro North tp Brewster Ford is an outstanding option.
Great service and follow -up. I contacted them via email and they responded right away. I had to travel soon afterwards and they continued to follow-up with emails. Other dealers I contacted never got back to me. Finally I was able to go into the Dealership and purchased a new F150. Good price, very courteous and professional.
Gary Voorhees made the truck buying experience enjoyable. I highly recommend Brewster Ford and ask for Gary.
Having owned 4 Fords over the past 12 years that I have been driving, I truly enjoy the cars and service from Ford. This was my first timehaving my car serviced at the Brewster Ford location. Not that I was weary, but Brian the service advisor was extremely friendly and informative of the processes that the techs use to service their customers vehicles. He gladly took the time to answer my questions and provide estimates for the work to be done. When I arrived to pick the car up, he told me about a new program that Brewster Ford offers for being a repeat service customer where one can receive credits for future service. Excellent place to have to have your car serviced. Thank you Brian and Team!
Mr. Morris at Brewster Ford was most accomodating. He immediately took in my car and within one hour it was finished as promised. He was friendly and knowledgable about what needed to be done with out trying to sell me additional servicesI did not need. I would recommend Brewster Ford for service anytime!
Brewster Ford is the best Ford dealer around ( and there are plenty ), bar none!! From sales to parts and even service, everyone is always extremely knowledgable and eager to assist with whatever questions I have. Extremely recommended!!!!!!!!!!
The staff at Brewster Ford was extremely helpful when I came in recently to buy a new tome used car. They didn't have the exact car I wanted in my price range but thanks to the Internet, they were able to show methe Inventory at a bunch of their other stores and I found numerous vehicles that fit my criteria. A day or two later and they were able to get the car I picked down to theBrewster location and I picked it up the next day + 10000 for the Brewster Ford Sales dept.
After a recent car Accident, I was forced to buy a new car. I did some research online before going in to Brewster to actually start talking to a real live person to get an Idea of what I wanted in my new vehicle. I met Christina upon arrival and she was nice enough to show me just about all of Ford Fusions they had on the lot and let me test drive a few of them to decide which one Iiked the best. Being set on getting a white one required them to have to locate one for me but a day later and a quick trip for them to massachusetts and my car was sitting there all shiny and new waiting for me.
Brewster Fords service department is top notch! No matter what I need to bring my car in for, whether it's an oil change , a check engine light, or a recall, the writers always get me written up and on my way very quickly first thing in the morning so I can make it to work on time. I'm busy during the day at work but Brian or John make it easy for me by emailing me the status of the car so I don't have to worry about being at the phone right when they call.
The Service deptat Brewster Ford has always been nothing but good to me. I started out using them for my F150 and was always so happy with how they treated me and my truck that I started bringing my Volvo and Jeep there for regular maintenance as well. Doesn't matter what it is, they know how totake care of anything vehicle related.
I was very satisfied when I went to Brewster Ford to buy my car. It was fast easy and not a long drawn out process that I have experienced at Toyota with my last four purchases. I was very happy with my sales rep she spent alot of time with me and did alot of footwork and not one complaint. I recomend using them if you are in the market for a new car.
Shopping at Brewster Ford was a Great experience overall. The staff were very helpful and informative. Their web page, Brewford.com was also very useful. They got me the exact car I wanted very quickly. I love my new Cinnamon-colored Edge! They also gave me a very fair price on my tradein which had also been purchased at Brewster Ford. When my car was ready they even helped me set up the Sync system, radio, and showed me where everything was.They could not have been nicer. It is just a fantastic business.
Wish I had gone here first instead of wasting time at other dealers who gave me the runaround. They were fair, straightforward and wonderful to work with.
Kristin J. Borsch
My experience at Brewster Ford,from the moment that I called to set up a test drive of a F-150 lariat,I was treated like a valued customer. I have never purchased any of my vehicles from Brewster Ford in the past but It will not be tha lst vehicle that I buy from them.
The follow up by Brewster Ford and Gregg St John, to make sure everything was o.k. was a pleasant surprise.
I look forward to another "low pressure" purchase with Brewster Ford and Gregg St John in the future.
After visiting most other dealerships in the area, I settled on Brewster Ford to make my purchase. In great part, the reason for the selection was Gary Voorhees who spent a considerable amount of time with me during my preliminary visits to insure that I was able to examine all options they had to offer. No pressure. I am looking forward to a good relationship involving service and additional products.
Just bought a brand New Ford Escape, could not have been an easier or surprisingly hassle free experience. I will admit that I was armed with a terrific price quote from cars direct.... which I did not share with Paul, my salesman.... I did not share with him the price, rather just asked him to put his best foot forward, to my surprise and complete satisfaction , his price was hundreds cheaper ( I was dreding the negotiation) I bought it on the spot!!! what a great way to buy a car.
Bought a car last month from Pete at Brewster Ford, Great Service. He was incredibly patient with me even though I changed my mind a few times.When I finally settled he really helped out with making things easy as possible. I liked how up front and straight forward he was, he called me the next week to make sure everything was o.k. too. Really appreciated how much he took the pressure and games out of the buying experience.
Service Was Excellent as Always.
However Ford Motor Company must Provide better Support to their Dealers.
Brewster Ford And Everybody Involved with this purchase
Give them a Raise......
just bought a brand new escape. could not have been an easier or surprisingly hassle free experience. i will admit taht i was armed with a terrific price quote from cars direct...which i did not share with paul, my salesman...i did not share with him the price, rather just asked him to put his best foot forward. to my surprise and complete satisfaction, his price was hundreds cheaper ( i was dreading the negoiation) i bought it on the spot!!! what a great way to buy a car.